Priority service

Heat pump service & repair

Modern renewable heating systems require specialist knowledge to run at peak efficiency. As Heat Geek certified engineers, we ensure your heat pump delivers maximum comfort with minimum running costs.

PCR Plumbers engineer servicing an open air-source heat pump unit at a home in Cawood, near Selby
The PCR team servicing another heat pump for a customer in Cawood.

Expert care for complex systems

Heat pumps operate differently to traditional boilers. When they lose efficiency or develop faults, you need a specialist who understands flow rates, weather compensation, and the precise thermodynamics of your system.

  • Comprehensive efficiency checks and flow balancing
  • Refrigerant pressure and electrical component testing
  • Filter cleaning and antifreeze concentration checks

Total peace of mind

Protect your investment with our Priority Care Plans for heat pumps, starting from £32.50/month.

View care plans

Heat pump brands we cover

Vaillant
Grant
Mitsubishi
Daikin

Is your system showing a fault?

See how PCR investigates poor heating, no hot water, unusual noise and rising electricity use.

Heat pump fault diagnosis →

Frequently asked questions

How often should an air-source heat pump be serviced?

Most systems benefit from an annual service. The appropriate schedule can also depend on the manufacturer, system design and any warranty or care-plan conditions.

Can PCR diagnose a heat pump installed by another company?

Yes. PCR can assess existing air-source heat pump systems, review controls and operating data, and explain whether servicing, adjustment or separate fault diagnosis is needed.

What information helps before a heat pump visit?

Share the make and model, any fault code, when the problem began and whether heating, hot water or both are affected. Photographs of the controller can also help the team prepare.