Urgent local plumbing help

Burst pipe and serious leak repair

A burst pipe or uncontrolled leak can quickly damage floors, ceilings and belongings. PCR provides urgent local assistance during working hours and clear advice to help limit damage before an engineer arrives.

Urgent leak problems PCR accepts

  • Burst or split water pipes
  • Water escaping through a ceiling
  • Serious leaks from heating pipework
  • Failed isolation valves
  • Frozen pipes that have split or begun leaking
  • Leaks from cylinders, tanks or accessible plumbing fittings

What to do immediately

  • Turn off the internal stop tap if it is safe and accessible
  • Switch off affected heating or electrical equipment if safe
  • Move belongings away and contain water where possible
  • Do not touch electrical fittings affected by water
  • Call PCR and describe where the water is coming from

Clear advice before repair work begins

PCR is a local family-run team, not a national 24-hour call centre. Urgent jobs are prioritised during working hours according to location and engineer availability.

See emergency plumbing repairs and booking options

Frequently asked questions

What should I do first if a pipe bursts?

Turn off the internal stop tap if safe, avoid electrical fittings affected by water and call for help. Opening cold taps may help drain remaining water after the supply is isolated.

Does PCR offer 24-hour emergency plumbing?

No. PCR prioritises urgent local plumbing requests during working hours, subject to engineer availability.

Can PCR repair a leak from heating pipework?

Yes. PCR can investigate accessible leaks from domestic heating and plumbing pipework and advise if additional drying or building work is needed.

Tell PCR what is happening

Describe the symptoms through PCR's secure booking form. Ann or Pete will review the request and confirm the next appropriate appointment.

Request a visit